What you will do:
Handle inbound communication (calls, chats, tickets) from restaurant partners and end customers
Resolve queries related to orders, refunds, delivery, and platform use
Deliver professional and empathetic customer service support across all service channels
Follow provided response templates and quality standards
Escalate sensitive and unresolved issues where necessary
Perform ad-hoc tasks as required by the project
What you will bring:
Excellent communication skills in Finnish
Fluent in English – both spoken and written communication
Previous experience is not required, but customer service background is a plus!
Strong written communication and typing skills
Confident with PC tools and multitasking between platforms
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
Competitive monthly salary + 2 extra salaries per year
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
